Supervisor Portal

A user designated as a supervisor will have the supervisor application under System Applications when logged in to the Cyolo Application Portal.

• Clicking the supervisor tile opens the Cyolo Supervision page.

• The page has the following information:

  • Pending - Requests sent by end users to the supervisor are listed under this tab. Under the Access Justification header, click the green check mark to approve the user. Click the red X to deny the request.

    

  • Approved - Requests that are approved are listed under this tab.

    

Approver Process

• On the Cyolo Supervision page, click the Pending tab.

  

• In the Approve Request window, enter a message for the user (optional) and click OK to approve the request.

  

Observer Process

• On the Cyolo Supervision page, click the Approved tab.
• On the far right side of the session to observe, click the Join icon.
• The supervisor will have a parallel view of the RDP, SSH, VNC, or TELNET session.