The Cyolo platform includes three sets of roles, each with different levels of authorization. The Admin Portal displays pages and data based on these categories:

• Admin
• Supervision
• Auditor

See full details below.

Admin

The five Admin roles available are:

Super Admin

• Permissions: Read-write access to all resources.
• Capabilities: Full administrative control, including the ability to assign roles to other identities.

Operation Admin

• Permissions: Read-write access to most resources - except admin roles and integrations.
• Capabilities: Can manage operational tasks without altering admin roles or integrations.

Read-Only Admin

• Permissions: Read-only access to most resources.
• Capabilities: Can view resources without making changes.

Helpdesk Admin

• Permissions: Read-write access to identities and read-only access to some resources.
• Capabilities: Can assist with identity management and provide support with limited resource access.

Log Admin

• Permissions: Can only view logs.
• Capabilities: Can monitor and review system logs, without access to other resources.

Supervision

Supervision includes three roles - Approver, Active Supervisor, and Observer Supervisor.

Approver

Can approve or deny access requests.

Active Supervisor

Can join sessions of users, view their screens, and interact.

Observer Supervisor

Can join sessions of users and view their screens, but cannot interact.

Note: All three Supervision roles can also terminate sessions.

Auditor

Auditors: Can only play back session recordings.

For additional information on roles, see the section: Identities, Roles and Rules.