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Licensing in the Cyolo platform is primarily based on the number of seats per tenant, the number of IDACs per tenant, and the number of tenants.

  • A tenant is a platform that is deployed for Cyolo customers so users can securely connect to the client's corporate resources remotely.
  • Seats are users. The number of seats per license relates to the number of users. The number of enabled users cannot exceed the number of seats defined in the license.
  • The Cyolo Identity Access Control (IDAC) is the connector that enforces policies and controls user access.
  • A license consists of one tenant, one or more IDACs, multiple users. To deploy more than one tenant requires a separate license, and is referred to as multi-tenancy. Each additional tenant requires a separate license.

Licenses and Multiple IDACs

A single license file covers all your sites and IDACs in a non-multi-tenancy setup, regardless of the number of users, sites, or IDACs.

Multi-Tenancy

If you are using a multi-tenancy setup, where you have separate tenants each with its own login URL, the licensing requirements are as follows:

  • Each tenant requires its own license.

  • The total number of licenses you need will depend on the number of tenants you have.

  • Each tenant has a separate login URL.

License Expiration

When your Cyolo license expires:

  • User Access: Users will no longer be able to access applications.

  • Administrator Access: Administrators can still access the Cyolo platform, but applications and policies will not function for users.

To monitor your license status:

  • Expiration Countdown: The License page under the Configuration menu on the admin console shows the number of days remaining before license expiry.

  • License Usage: The number of active users against the maximum number of users permitted under this license.