Remote Device Support - via Cyolo Connect

Remote Assistance enables secure, real-time support connections between administrators and end-user devices. Users can initiate support requests directly through Cyolo Connect, while administrators maintain full control over access permissions and approval workflows. Complete audit trails ensure transparency and accountability for all remote support sessions.

Secure Web Gateway

Cyolo Connect provides on-device Secure Web Gateway protection, safeguarding users from malicious web traffic regardless of their network connection status. This ensures consistent security coverage whether users are connected to corporate networks or working remotely.

SSH Access Management

Comprehensive SSH Command Control allows administrators to configure application-level SSH access, define granular command policies with allow/block lists, and enforce restrictions through automated action policies. The platform manages the complete SSH control lifecycle including installation, verification, and removal based on configured policies.

Streamlined Application Management

The Simple Application Creation Flow reduces application setup to just a few clicks while preserving advanced configuration options for experienced administrators who need granular control.

Intelligent Version Management

Auto Upgrade/Downgrade functionality ensures Cyolo Connect automatically adjusts to match tenant-compatible versions when mismatches are detected. For optimal performance across multiple tenants, maintaining consistent versions prevents frequent automatic updates.

Proxy Integration

Forward Proxy Integration seamlessly passes user IP addresses and geographic location data to downstream proxy services, enabling enhanced routing and security policies.

Enhanced Authentication

SAML Login Hints optimize the authentication experience by automatically forwarding usernames to Identity Providers, eliminating redundant credential entry during authentication redirects.

Network Connectivity

Restricted Connectivity Support ensures users with limited network access can still reach essential services through globally configured IP addresses and fully qualified domain names.

Role-Based Administration

The new Access Manager administrative role provides write permissions for Vault, Dashboard, and Monitoring functions, while maintaining read-only access to Applications, Identities, and Domains for controlled administrative delegation.

Enhanced Monitoring

IdP Claims Visibility captures and logs all claims from SAML and OpenID Connect Identity Providers in activity records. Administrators can access detailed claim data through convenient hyperlinks for troubleshooting and compliance.

Approval Workflow Enhancements

Improved Approval Notifications provide approvers with comprehensive context including requested access timeframes and user-provided justifications directly within email notifications.

Certificate Lifecycle Management

SaaS Application Certificate Renewal enables administrators to monitor certificate expiration dates, perform renewals without application recreation, and receive proactive alerts for expiring signature certificates to maintain service continuity.

User Access Controls

Multi-Approver Login System supports assignment of multiple users or groups as login approvers, enabling flexible approval workflows and reducing single points of failure.

Centralized Logging

Sub-Tenant Log Aggregation provides parent tenant administrators with direct access to individual sub-tenant logs, streamlining monitoring and troubleshooting across organizational hierarchies.